Our Services
Key Offerings
L0 Support
Monitoring & Alerting
L2 Support
Adv Technical Support
L3 : Elite Support
Customized
Proactive monitoring of your data infrastructure with immediate alerting for any issues or anomalies.
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Key Responsibilities:
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Alert triage and escalation
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Basic troubleshooting
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Incident logging and tracking
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Issue diagnosis and resolution
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Pipeline restart and recovery
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User access management
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Documentation updates
First-level technical support for common issues, with quick resolution and proper escalation procedures.
Key Responsibilities:
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Complex issue analysis and resolution
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Performance optimization
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Code review and debugging
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Architecture recommendations
Deep technical expertise for complex issues, performance optimization, and architectural improvements.​
Key Responsibilities:
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Customized support model based on client needs
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Dedicated team & extended coverage
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Consultative guidance
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Periodic system health checks and reviews
Why Leading Enterprises Choose Us?
Simplifying Data Operations for Modern Enterprises
We're a specialized data engineering company focused on providing enterprise-grade design solutions and production support for modern data infrastructure.
Our mission is simple: make data operations seamless so you can focus on building great products.
Cost Savings
Cut operational costs by up to 70% compared to in-house teams
Dedicated Team
Certified engineers, architects, and testers at your service.
24/7 Coverage
Global monitoring and support with guaranteed SLAs.
Global Reach
Empowering enterprises worldwide.
Get in Touch
DataOps Technology Solutions Pvt Ltd
Horamavu, KR Puram, Bangalore , KA 560043
